Diabetes Support Services

Get advice & support at friendlies

If you’re looking for support or ways to better manage your diabetes, Friendlies have a range of health services, programs and products that can help. Importantly we also offer health checks that will assess your risk of developing Type 2 Diabetes and provide you with advice and support to reduce that risk.

NDSS: National Diabetes Service Scheme

The NDSS delivers products and services to people with diabetes. Registration to the NDSS is free for eligible individuals and once the registration process is complete, you will receive a NDSS card which entitles you access to heavily subsidised products that help you to self-manage your diabetes. These products include:

  • Subsidised blood glucose testing strips
  • Subsidised urine testing strips
  • Free insulin syringes and pen needles
  • Subsidised insulin pump consumables

For more information, contact your Friendlies pharmacy or visit www.ndss.com.au

Diabetes Medication Management and Diabetes Medschecks

Medication management is a major factor in ensuring that you have control of your diabetes management. If eligible for a diabetes Medscheck, your Friendlies pharmacist can help you improve medication use through education, self-management and medication adherence strategies with the goal of improving health outcomes. The Diabetes Medscheck takes about 45 minutes and may be claimable through Medicare.

Blood Glucose Monitoring, Meters and Advice

Regular monitoring of your blood glucose levels is an important measure of control of your diabetes.

Friendlies pharmacies now supply the first blood glucose meter to integrate with the internet and provide automatic uploads of your readings, able then to send alerts to notify your carer or GP if your readings are out of your agreed range.

Structured blood glucose monitoring (completed over a 3 day period) can provide vital information to you and your GP about how your body is managing your sugar levels.

Your Friendlies pharmacist is qualified to give you advice on the most suitable meter for your needs.

Benefits may be payable to eligible HBF members against the cost of a meter.

HBF Coach Program

If you’re a HBF member, you may be able to access the HBF Coach program, which has been designed to support people living with cardiovascular disease or diabetes.

Dose Administration Aids

A dose administration aid helps you easily and safely manage your diabetes medications. The device separates your medications according to the day and time you need to take them, ensuring you are getting the right dose at the right time.

All your medication is packed into a convenient weekly pack by your Friendlies pharmacy and for HBF members a benefit may be payable.

About diabetes

In Australia around 1.7 million people have diabetes, with on average one person being diagnosed every 5 minutes. There are three forms of diabetes:

Type 1 Diabetes

Type 1 diabetes is an autoimmune condition, where the body does not produce insulin. Whilst there is no cure and it cannot be prevented, early detection, treatment and lifestyle modifications can help both living with the condition and preventing life threatening complications and hospitalisation.

Type 2 Diabetes

Type 2 diabetes, unlike type 1, is associated with lifestyle risk factors. Over 85% of all cases of diabetes are type 2.

Those diagnosed with type 2 diabetes continue to produce insulin, however may not produce enough, or the body may not respond to the insulin effectively. Type 2 is the most preventable form of diabetes as lifestyle factors can greatly increase your risk of developing the condition.

Many people with type 2 diabetes are unaware of their condition and remain undiagnosed. Early detection and monitoring can allow type 2 diabetes to be managed through lifestyle modification and can slow the progression of complications.

Gestational Diabetes

Gestational diabetes occurs during pregnancy but usually disappears once the baby is born. Gestational diabetes impacts both mother and child and requires close monitoring and treatment to prevent complications. Women diagnosed with gestational diabetes are 50% more likely to develop type 2 diabetes at a later stage.

Visit Diabetes WA for more information on the types of diabetes.