Current

Health Service Terms & Conditions

  • I am 18 years of age or older.
  • I agree to pay any fees or charges associated with the service or program.
  • I agree to participate in the service or program based on my own decision or following discussion with my health care professional.
  • I understand that my suitability and/or eligibility for the service or program will be assessed in-store prior to commencement, and that if I am not suitable or eligible I may be unable to participate.
  • I acknowledge that unless otherwise advised, it is my responsibility to provide a copy of any report or assessment provided in connection with the service or program to my health care professional following a recommendation by Friendlies Pharmacy or any service provider in connection with the service or program.
  • I acknowledge that where necessary for the facilitation of the service or program, Friendlies Pharmacy may disclose details of my enrolment, results or other information regarding my participation in the service or program to my health care professional and/or any service provider in connection with the service or program.
  • I acknowledge that the service or program and any information or reports generated by Friendlies Pharmacy or any service provider in connection with the service or program do not take into account my full medical history and should not be interpreted as a substitute for medical consultation, evaluation or treatment by a qualified doctor. For these reasons, to the maximum extent permitted by law, Friendlies Pharmacy will not be liable for the death of or injury to any person or any other loss or damage resulting from undertaking the service or program or any reliance upon the information, reports or views.
  • I acknowledge that if I have an existing health condition or any concerns about my health, I will obtain advice from a qualified doctor before undertaking the service or program.
  • I acknowledge that I have read and agree to the Service Specific Terms and Conditions (as applicable) below.
  • I have read and consent to the Privacy Statement below.

 

Service Specific Terms & Conditions

Weight Loss Program

  • I understand the terms and conditions for this program will be presented in-store and I will be required to read and accept these prior to commencing the program.

Sleep Study

  • I acknowledge that I have not claimed a home sleep study from Medicare in the past 12 months and that if I have, there may be a cost associated with participating in the study.
  • I acknowledge that to participate in the study, I will need to enter into an equipment hire agreement which will be provided to me in-store prior to commencing the study.

CPAP Trial

  • I acknowledge that to participate in the trial, I will need to enter into an equipment hire agreement which will be provided to me in-store prior to commencing the trial.

Flu Vaccination

  • I acknowledge that there may be side effects associated with vaccination which are usually mild and temporary, and may include:
    • Fainting,
    • Drowsiness or tiredness,
    • Muscle aches,
    • Headache or nausea,
    • Localised pain, redness and swelling at the injection site,
    • Low-grade temperature (fever), and
    • An injection-site nodule.
  • I further acknowledge that immediate severe adverse events are rare, however may include difficulty breathing, wheezing, coughing, hives, dizziness and swelling.
  • I understand that if I have any concerns or questions regarding possible side effects, I must advise or ask the pharmacist prior to being vaccinated.
  • I agree to remain in the pharmacy for 15 minutes following vaccination to enable the provision of medical assistance or treatment if required.
  • I consent to the provision of emergency medical care if required and authorise Friendlies Pharmacy to access this care on my behalf. I understand that I am responsible for any costs that may be associated with emergency medical care.

Privacy Statement

Friendlies Pharmacy complies with the Privacy Act 1988 (Cth) to ensure that your personal (including sensitive) information (Information) is protected. Friendlies Pharmacy will use the Information collected for the purposes of this particular program or service and any future associated services or programs you participate in. Friendlies Pharmacy will also disclose the Information to any service provider and/or health care professional that is relevant to this program or service. Friendlies Pharmacy will also disclose the information to HBF Health Limited and HBF Pharmacy Pty Ltd (together HBF) for the purposes of conducting market research that informs the strategic direction of HBF by seeking to understand ways to improve the health of members, the effectiveness of marketing activities, the member experience and the products and services HBF offers. HBF may also use your information to prepare reports on service participation and outcomes, analyse health trends to improve, develop and/or refer you to health management and prevention programs. Friendlies Pharmacy may also use the Information for one or all of these purposes. Friendlies Pharmacy may be unable to perform these functions or only perform them to a limited extent if you do not provide us with your Information. By agreeing to the Terms and Conditions, you consent to your Information being collected by Friendlies Pharmacy and used for these purposes. Friendlies Pharmacy collects, uses and discloses your Information in accordance with its privacy policy which is available at www.friendliespharmacies.com.au/privacy. This privacy policy contains further information about how Friendlies Pharmacy will handle your Information. This includes information on how you can access and/or seek the correction of your Information that is held about you as required by law and make a complaint about the way your Information is being handled by Friendlies Pharmacy and how Friendlies Pharmacy will deal with your complaint. If you have any questions about how Friendlies Pharmacy handles your Information, please contact us by writing to Friendlies Pharmacy (Privacy) GPO Box C101, Perth WA 6839.